Customer Service And Social Media - 2070 Words

4.1.5. Customer Service Another significant benefit social media networks provide to companies is the opportunity to interact with current and prospects customers. Through pages and profiles on social media, consumers can leave their feedback quickly and directly to the organisation. Customers can also request information and reach out to organisation for help and support. The interactive communication fosters a trustworthy relationship between organisation and its customers. Companies can have one-on-one conversation with customers to understand their need and to gather their feedback. The presence on social media in the form of blog, pages, and profiles allow the customer to have interactive communication with the representative of organisation. Organisations also get a chance to listen to their customers and not only solve their issues but to educate them about organisation and its products or services. Feedback can be of anything such as the experience of using new or existing product, general feedback regarding brand, complaint and suggestions regarding products or even company website and advertising. And this in turn allows the companies to evaluate whether they are meeting the expectation of their customers or not. In addition to positive suggestion and feedback, companies sometime have to deal with negative comments. Infect, negative feedback can spread more quickly on social media. Thus, while developing a social media strategy, company should consider suchShow MoreRelatedSocial Media Has Changed The Customer Service906 Words   |  4 PagesINTRODUCTION- Social media has changed the customer service into a proactive way to keep customers satisfied and increase the company revenues. In todays world using social media it is very easy to remain in touch with the customers. By using social media companies can know the likes and dislikes of a costumers . By using social media one can be able to get the trust of the customers .This paper focuses on how Simon Property Group, Inc should use social media for better costumer service. DEFINE THERead MoreCustomer Service : An Important Part Of Business1124 Words   |  5 Pages1. Introduction Customer service has become an important part of business for a number of reasons. Nowadays, customers have numerous choice of selection where they will buy product/ service based on their needs; therefore customer service is importance to build up customers’ loyalty and their returns. It is difficult for any organisation survive without customer service as there are no one to create connection between organisations and customers, handle payments or answer questions from prospectiveRead MoreUse Of Social Media Platforms By Airlines1727 Words   |  7 PagesThe use of social media platforms by Airlines in the UAE Abstract Purpose of the study: the study explores the use of social media platforms by airlines, specifically Etihad and Emirates airlines according to service quality, Efficiency and customer satisfaction. Strategy/ approach/ procedure: the content exploration of the Airline websites will form the foundation of the study. The sample consisted of airlines in the UAE, specifically Emirates airlines and Etihad airways. Results: almost an eighthRead MoreSocial Medias Impact On Customer Relationships1245 Words   |  5 PagesSocial media or social collaboration has fundamentally altered the way we collaborate, create, communicate, and even consume. Social media has had a transformative impact on customer relationships. According to a 2012 Nielsen’s social Media Report, almost half of U.S consumer use social media to ask questions, report satisfaction or to complain, and a third of social media users prefer â€Å"social care† to the phone. Customers are in charge and influence each other in their buying decisions on a largeRead MoreBusiness Appraisal Through Social Media Analytics1454 Words   |  6 PagesBusiness Appraisal through Social Media Analytics Introduction: Social media has changed the business models of many organizations in engaging their customers to develop relationship with their products and services. Social media is also used to build their brands and maintain customer loyalty. Following figures gives an idea about scale of social media. According to searchengingewatch.com, worldwide 1.43 billion people had visited a social networking site in the year 2011. Facebook marketing infographicRead MoreThe Rise Of Social Media1248 Words   |  5 PagesWhile the benefits of customer service and customer success are plentiful, many businesses still don’t pay enough attention to good customer service. This is partly because in the past, companies were a bit less likely to suffer greatly even if they didn’t always put the customer first. But the technological revolution has changed the way businesses need to look at customer service. The above benefits have become even more relevant and getting the customer service culture right can make or breakRead MoreIdentifying Social Networking Strategy And Technology That Can Boost Up Their Occupancy Rate, Repeat Purchase And Customer Loyalty1724 Words   |  7 Pageshoteliers vigorously using social media strategy, comparatively is to examine the area and objective of the issue why some hoteliers don’t understand and grasp the importance of social networking as a new tool of communication with its consumers or guests. Recommending solution to this issue that can help different hotelier to implement social networking strategy and technology that can boost up their occupancy rate, repeat-purchase and customer loyalty. †¢ Justification: In service industry (Hotel Tourism)Read MoreThe Marketing Strategy Of Starbucks866 Words   |  4 Pages In the service industry, the word-of-mouth marketing has been the key and a valuable point for companies to promote their business. â€Å"Word-of-mouth (WOM) has a powerful influence on people decision to use (or avoid using) a service† (Wirtz, Chew, Lovelock, 2012). Word-of-mouth marketing is important for companies to have personal connections with consumers and provide outstanding service. Starbucks is one of many successful companies that use this method and have been strongly relying on thisRead MoreBenefits Of Using Social Media For A Business848 Words   |  4 PagesBenefits of using social media for a business In this document, I will be discussing four different benefits of the business using social media. Customer service People that buy from Microsoft could have problems with their products. They may contact the business by using their social media account on Twitter for example. So the business would interact with these customers by using a dedicated social media account which is made for customer service. Microsoft would have people that are employedRead MoreTraditional Marketing Strategies For New Social Media1409 Words   |  6 Pages traditional marketing strategies have been questioned about their ability to be implemented in the present. As customers become more technologically oriented and explore the opportunities that the web has to offer them, marketers have identified that there is a need for the implementation of strategies that would allow them to create and maintain relationships with customers on social platforms. As a result, marketers have updated traditional marketing strategies to newly developed strategies that

Macroeconomics And The Housing Industry - 1193 Words

Macroeconomics and the Housing Industry Macroeconomics is an excellent tool for the analysis of the housing industry as something like a capital good, as a home is considered to be, cannot easily be studied in a short-term platform. Real estate is a good that costs several times more than an average persons annual income, in the United States that number is typically 7 times as much, and in the United Kingdom that number is 14 times as much. Several factors of both supply and demand directly impact the housing market on a macroeconomic scale. (Business Economics, 1) Two economic factors affect supply in a stable housing market, price of related goods or similar houses, and the price of the good, best represented by style or size in the case of the housing market. The affluence of a community typically determines how much homes sell for in those communities, and therefore communities where a lot of people want to live become areas where average home prices are high. (Kumar, 1) There is little space in these affluent commun ities, and therefore little supply. A good example is New York City, where no homes are available, only apartment buildings, and very few apartments are actively exchanged each year. Supply is also affected by the growth of a community over time. For example, a new city with 10,000 homes, expanding rapidly, will have low supply and therefore more expensive homes. An older city, however, with 50,000 homes and fewer and fewer new residents, will seeShow MoreRelated Impact of Macroeconomics on the Housing Industry Essay599 Words   |  3 Pagesbetter understand the real impact macroeconomics has in an economy or a particular industry, it is better to define what macroeconomics is and what it attempts to study. Contrary from microeconomics which studies the impact that individuals or companies have in a local economy, macroeconomics focuses on the behavior of the economy or industries as a whole, in a national or global perspective. (Investopedia.com, 2015) However, microeconomics and macroeconomics are interdependent and complement eachRead MoreHow Macroeconomic Issues Affect the Housing Industry1647 Words   |  7 PagesHousing Industry The housing industry has been around for many years. It is an important industry and one that will always have a necessity to exist since it creates a product that is one of the essentials of human life, housing. Economics play an important role in the housing industry along with all other industries. There are several factors that can influence the housing industry economically. Supply and demand coupled with price elasticity can affect the housing industry. Negative andRead MoreSupply and Demand Simulation939 Words   |  4 Pagesindividual purchase decisions. There are also macroeconomic concepts in the simulation. We can think of things like taxes, which are an element of fiscal policy and therefore a macroeconomic variable, as affecting the supply and demand curve for a given good. If taxes are increased, for example, the demand curve for discretionary goods might shift, moving that market out of equilibrium position. Thus, we can see clearly the link between the broad-level macroeconomic concept of taxation and fiscal policyRead MoreThe Monetary Value That Represents All Of The Products Made A Country Is Gross Domestic Product1742 Words   |  7 Pagesis doing and how much I should expect for my salary because if the prices have been increasing, then I would look for a job that pays higher so that I could have a comfortable living. Housing starts and building permits are both figures used to convey the strength of real-estate is. They are different in that housing starts show how many houses are under construction while building permits shows how many permits are issued. These numbers are significant to me right now because my family is tryingRead MoreImpact Of The Construction Sector On The Uk Economy Essay1084 Words   |  5 Pagesâ€Å"The construction industry is a sector of the national economy engaged in preparation of land and construction, alteration, and repair of buildings, structures, and other real property† (BusinessDictionary, 2016). This sector in recent years has experienced declines in growth and has growing tendencies of entering a recession. It has to be recognised that it is an extremely volatile industry which has adverse effects on macroeconomic objectives some of which includes economic growth and unemploymentRead MoreSupply and Demand Simulation Essay1024 Words   |  5 Pagessi mulation names the user the property manager; responsible for vacation residents, new pricing for units, and advertising. The property manager makes decisions in circumstances including the changing of supply cure, demand curve, microeconomics, macroeconomics, and the equilibrium of price and quantity. All of these decisions move the business along as conditions change around it. Demand Curve Shift Lintech Expansion The demand curve follows a distinct line unless some other factor causes the lineRead MoreThe Government ´s Role in the Success of Singapore Essay1445 Words   |  6 PagesYes, I agree that a huge part of Singapore’s economic success has been built on the government’s ability to ensure macroeconomic stability as well as build long-term growth. To ensure macroeconomic stability, fiscal policy, which is the usage of government expenditures and taxes, and monetary policy, which is the changing of interest rates and quantity of money in the economy, and supply-side policies, that look into the strengthening the production capabilities of companies, have to be implementedRead MorePrivate Investments in Human Capital Growth in Asian Countries683 Words   |  3 PagesThis essay will be explaining that why macroeconomics stability is one of the key success factor that contributes to the tremendous economic growth in the last forty years of development in asian countries lik e singapore, hong kong and south korea. The objective of a government economic policy is to achieve stability. A volatile business cycle is not ideal to the economy as the rapid growth of an economy with high demand and inflation will lead to a recession as the long term inflationary growthRead MoreThe rapid rise of economies in Asia over the past few decades has been phenomenal. According to1200 Words   |  5 Pagessuggest that Asia will continue to account for more than 50% of the global world growth in the coming decade, surpassing the advanced global economies in purchasing power parity terms to become the world’s largest economic region by 2020.† Many macroeconomic factors have led to the rapid growth of economies in Asian countries over the past few decades resulting in .. The 08 HIPAEs are diverse in Illustration on Singapore 1. Introduction This paper intends to provide a short history of Singapore afterRead MoreUop Eco 365 Week 2 Individual Assignment1003 Words   |  5 Pagesthings like new employers moving into the area, rent control laws being put into effect and the change in trend from apartments to homeownership and back again. Microeconomics Versus Macroeconomics In this simulation, concepts from the study of both microeconomics and macroeconomics are observed. Macroeconomics covers factors that affect the whole economy of an area, not just one company. Events such as scenario four’s introduction of Lintech into the area changes the economy of the entire city

Women Suffrage Essay free essay sample

How far the women’s suffrage movement was responsible for women being granted the vote needs to be judged against other important factors such as the First World War, political changes and changes in other countries. By 1914, there 56 different groups of women’s suffrage with 300,000 members. The Suffragists (NUWSS) by 1910 had over 21,000 members. It consisted of mainly middle class and liberal links, but also working class members. The suffragists were a non-violent group, who used tradition actions in help to gain the vote. They gained support from MPs shown in a series of Private Members Bills. The Suffragettes (WPSU) employed 98 women office workers in London. They were associated with upper class, but also working class support. They went by violent, militant actions. Their use of violent actions lost sympathy and support from much needed supporters. In 1903, women’s suffrage was put back on the agenda after parliamentary lull in 1897-1907. It is clear both groups had positive and negative effects. We will write a custom essay sample on Women Suffrage Essay or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page They united women of all classes for the first time. They kept issue at the forefront of the media. On the other hand, Martin Pugh said: â€Å"The Pankhurts (WSPU) proved a highly divisive force within the women’s movements. They inflicted a catalogue of splits among militant forces. There are no grounds for the view that the WSPU shifted public opinion in favour, rather than reverse. † The First World War had a large impact on women gaining the right to vote due to their help in work during the war. Women’s suffrage movements stopped their campaigns for the vote and rallied for the â€Å"Right to Serve†. Women gained a lot of respect for this war work. Women did a wide range of jobs including munitions work, hospital jobs and farm work. The also took over â€Å"men’s work†. Women entered the armed services – Women’s Auxiliary Army Corps. The enthusiasm and energy they put into their work changed male attitudes. There are two views on the impact the First World War and the work of the women during this time having the influence on women gaining the right to vote, these views consisted of the traditional view, historian John Roy claims: â€Å"Women proved by their work that they deserved the vote equally with men. Thus their war efforts succeeded where the Suffragette campaign failed. † The other view point was the revisionist view, historian Martin Pugh claimed that saying that the First World War was the most important factor is too simplistic as after 1918, women were removed from wartime employment. As well as this, in the 1920s the theory that â€Å"a women’s place is in the home† was as strong as ever. Politicians changed their minds as the existing law excluded soldiers from voting due to lack of long term residence. This could not continue after the war. If the law was changed, women had to be included as they had worked hard too. Enfranchising soldiers gave the politicians a way to climb down on female votes. Ultimately, this is very important as MPs are the only people who can actually change the law. In May 1915, the Liberal Government became a coalition. MPs that were pro-suffrage were included in the new Cabinet such as Balfour and Arthur Henderson. In December 1916, Asquith was replaced by pro-suffrage PM, Lloyd George. The Coalition Government removed the strict divisions between the parties and encouraged cooperation. MPs felt more confident if they granted 8 million women the vote as they would not all vote for one party through gratitude. There were advances in other areas such as education and law. There was important progress in education. In 1897, first women’s colleges were founded at Oxford University. As well as this, there were important changed in law, such as the increasing acceptance of divorce, 2 royal commission reports in 1912 sought to have women and men give the same rights and also improvements were made to the rights over custody of children. These changes forced MPs to take calls for the vote seriously. Events in other countries were another factor which helped the women’s suffrage movement. Other countries had granted universal suffrage such as; New Zealand, Finland and Australia – this put pressure on the United Kingdom to keep up. Britain was presenting itself as the â€Å"mother of democracy† in First World War propaganda so it was an embarrassment to be less democratic than other countries. In December 1917, Communist revolution in Russia led to a desire to strengthen parliamentary democracy in the UK. Votes for women would include them in the democratic process. Women won the argument and were granted the vote. Ever previous opponents, such as Asquith, by 1914 had to accept that the time had come to give women the right to vote. The women’s suffrage groups had raised awareness of the issues. Historian Martin Pugh said that: â€Å"Male prejudice against women melted in the face of revelations about their capabilities during war time and their contribution to the war effort. â€Å" In conclusion, although evidence is incomplete, it would appear that women’s suffrage would not have succeeded without consistent campaigning of the pre-war years. From the mid 1860’s a wide range of methods were used to persuade the government and the public of the justice of the cause. Perhaps it was the fear of a return to militancy of pre-war years which forced the government to include women in a franchise bill. However, events during the war were undoubtedly important. Historian Paula Bartley had noted that â€Å"neither the view that women achieved the vote because of their pre-war campaigns nor the view that women achieved the vote because of the war is ultimately sustainable†. In other words, a combination of factors were responsible for the achievement of the female franchise in 1918.

Romantism Essay Essays - Philosophy, Literature, Civil Disobedience

Romantism Essay ?To be natural is to be obvious, and to be obvious is to be inartistic?, was said by Oscar Wilde. There are three main romantics beliefs the pieces of literature we read, they are that you should value the individual over society, to understand yourself you must first understand nature, and that you need to be your own person in life. First of all there was the belief that the individual was valued over society. One example of this is in the piece ?Social-Reliance? in which Emerson wrote; ?Society everywhere is in the conspiracy against the manhood of every one of its members?in which the members agree?to surrender the liberty and culture of the eater.? This is saying that society is out to mold man into what it sees him fit to be. Society is always at your heels trying to turn you into a sheep and to follow the lead of one man. To surpass society you must first be able to look past and beyond it to explore goodness, and absolve to yourself. If you can accomplish that you will have the suffrage of the world. To lead yourself you have to follow your instincts of what you feel right and not what society tells you is right. By doing this society will have a harder time to mold you into what it wants you to think. Another example is the essay ?Walden? by Thoreau. In the essay he had moved away from society into a shel ter type house to escape about a mile from the town. He wanted to live his life as simple as he could, so he had nothing but what he felt were the necessities. By doing this he found the divine within himself. You can only find the divine if you are one with yourself and separate from society. Finally there was an exert from ?Resistance to civil government? in which Thoreau was thrown in jail for not paying a tax to the state. He was thrown in jail for believing in himself over what society expected of him. This shows a lot of control on Thoreau's part to be able to go with his gut as you might say. While he was in jail he felt as if it were not punishment but a reward for not paying his tax. He did not have to pay for food, housing or any of the other things that he would have to pay for if he were not in jail. He felt as he was freer then the people on the outside of the stone walls, because of the freedom he has there and that society can not reach him. If you can avoid society i t is easier to put yourself above it. Likewise they believed that you needed to understand nature to understand yourself. Which means that you can only discover who you are by exploring it through nature. Emerson shows this in ?Nature?. In the exert man beholds somewhat as beautiful as his own nature.? This is saying that you view nature as you view yourself. That if you see nature as a beautiful and magnificent thing that is how you will see yourself. Similarly if you understand nature greatly you will know yourself better. As Emerson said you become a transparent eyeball and see all what is happening and grasp it with an understanding beyond your belief. You are able to see all that is happening in your world, and you are able to understand it as God does. Emerson also shows it in ?The American Scholar?. It says ?To young minds everything is individual?it finds how to join two things and see them as one nature; then three?it goes on tying things together, diminishing anomalies, discovering roots running under ground?re mote things cohere and flower out from one stem.? Which means that as a young man starts in life he sees every thing as an individual piece. Yet as he gains wisdom from nature he slowly begins to realize the every thing is connected to one root. As you discover that, your beginning to realize that understanding is a gate way to the divine, and to get knowledge of yourself. And the poem